I was charged for a booking I didn't schedule

Yikes! We’re sorry about the error. Contact our support team and they’ll get this problem sorted out ASAP.

It’s also possible that you signed up for a cleaning plan that schedules bookings automatically. We created cleaning plans to help save you money, keep a happy home, and provide convenient scheduling for both you and your Pro. If you’re not interested in a cleaning plan, you can always schedule a one-time cleaning using our iOS or Android mobile app.
Note: To cancel your current cleaning plan, visit your Account tab/page. We hope to serve you again in the future!
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