Who is my Pro Cleaner?
We'll let you know who your Pro Cleaner is as soon as we've made a match. This could happen anywhere from a few days beforehand, to just a few hours, depending on your city.
If you want to check, visit the Bookings page in the TIDY app, select the booking in question, and check if there's a name listed. If not, don't fret; we'll make sure one of our background-checked and highly-rated pros arrives on time.
Have more questions? You can chat with us instantly