Emergency cancellation

If you still wish to skip, please message your cleaner to let them know, especially since they may already
be on their way. You can call the cleaner directly from the app for free. The call icon can be found on the
Bookings page in the TIDY app. Don't have the app yet? Download it now!

In the future, you can skip or reschedule a booking with 24 hours’ notice for free.


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