Why did my rating drop?

Your rating is an average of the ratings given to you by customers for jobs over the past 28 days.  
It is not a lifetime average. If you notice your rating start to slip, that means you’ve probably
had several negative reviews in a row. Get back on the right track by double-checking that you’re
living up to customers’ expectations, and those five star reviews will start up again!

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us